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Presale questions

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Presale questions

Popular

4

How to reinstall OS?
How to renew service
How to stop a service
Where to see data centers list

Payments and Finance

10

Refunds
Can I pay with crypto?
Do you have API for ordering a service?
How fast my service will be set up after the payment?
Purchasing a service
How to change auto-renewal period
I paid with crypto, but my balance hasn’t changed.
Tariff plan change
How to refill your balance
How to pay for a service using “Account balance”

Presale questions

5

What content is prohibited from being hosted on ITLDC servers?
Can I use your services for mass mailing or email-lists?
What service to choose
Where to see data centers list
How to select location during the ordering process

FAQ

10

Can I change an IP address of a service?
I live in a censored country, can I use your services?
What happens if my server receives a complaint about hosted content?
What is the network connection speed on the VDS?
What needs to be done so that a support request is processed quickly?
How to transfer your service to another user
How long does it take for a dedicated or virtual server to get set up?
What is DDoS and how to prevent it
How can I view information about my service if I purchased it?
How to send a password with special symbols in BillManager

Basic Setup

19

How to migrate your service to another data centre
Launching the VNC Console
Mounting your ISO image and booting from it
How to change a password inside an OS
Best Free control panels
How to add additional IP?
How to access KVM IPMI?
How to mount ISO using IPMI.
How to install Docker
How to test a moved site, without editing DNS
How to reinstall OS?
How to renew service
How to stop a service
How to go to VMmanager
How to order an additional IP addresses
How to reboot a VDS
Password reset
How to get into IPMI
Setting up rDNS

Operating System

15

I can’t connect to my windows VPS, how to fix it?
How to install and set up Fail2Ban
How to check if server is working
How to clear log files
How to find what is taking up disk space (du utility)
Mounting your ISO image and booting from it
How to check free space in Linux
How to change a password inside an OS
How to fix “Content from the website listed below is being blocked by the Internet Explorer Enchanted Security Configuration”.
How to install MikrotikOS
How to install and set up Veeam Agent for Linux
How to disable RD Session Host
What OS should I choose?
How to install and run iperf in server mode?
How to reinstall OS?

VPN

2

Setting up personal VPN using AmneziaVPN
How to install WireGuard (Ubuntu/Debian)

Api

1

API for ordering SSD VDS

Windows

4

How to install Google Chrome in Windows server
Extend a basic volume on Windows Server.
How to change RDP port in Windows
VDS on Windows stopped working after first launch

Home
Docs
Presale questions

Presale questions

What content is prohibited from being hosted on ITLDC servers?
Can I use your services for mass mailing or email-lists?
What service to choose
Where to see data centers list
How to select location during the ordering process

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