If you can’t connect to a server or can’t connect to a site, there is still a possibility that your VPS is working. You can check it doing following things.

STEP 1: Check your ping. For that, open cmd in Windows or terminal in MacOS/Linux and type:

ping your.domain

or if it doesn’t work

ping yourIP

If your server receives packages – the server is available. But if it doesn’t work with domain – there is a problem with DNS.

STEP 2: Check for connectivity with SSH, if it isn’t working – use VNC instead. If you can connect only using VNC, it means that the server isn’t available over the network.

NOTE: Keep in mind that when you are typing your password, you won’t see any dots or symbols.

STEP 3: Check with side services. For example https://check-host.net/. If in most places there is ping – your server is available.

STEP 4: Check for alerts, service cancellation or suspension, or accidents. Sometimes people can forget to renew service, or they can forget to turn automatic renewal on. In this case, you will receive email with notification about suspension of a service. Sadly, some hardware can also stop to work or even break, which rarely happens, but still is possible. In this case, you will receive notification.

If you still can’t find the problem and still can’t connect to a server – contact a support.